You’re Not the Manager
You’re the CEO
You’ve built a profitable online business.
But do you still find yourself clarifying roles, answering follow-ups, and double-checking deliverables...You're stuck micromanaging, and it’s draining your time, energy, and the capacity to grow or sell your business.
With the right operational structure and team systems, your team can work independently, and you can focus on what actually moves the needle: strategy, growth, and long-term vision.
A Team That Needs You To Function
It's Not A Team, It’s A Burden
Do you feel like you’re the glue holding it all together? You’re a CEO, and you're still onboarding every hire, reviewing every task, putting out daily fires?
That’s not leadership. That’s survival mode, limiting your business’s growth.
Your job is to scale, not ‘manage, fix, and run’ it.
30% of Employees Quit Due To Micromanagement
You’ve found a product market-fit. You value freedom, impact, and sustainable growth.
Micromanagement isn’t leadership, it’s a silent growth killer.
When every decision runs through you, it slows your team and burns you out.
You don’t need new hires, you need the right structure to train your existing team.
This can happen to your team, too. If:
You don't fully trust your team
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Team roles are unclear
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Ownership keeps slipping through cracks
3
Delegations never stick
4
Operational micromanagement is sucking the soul out of you.
So, everything that's going wrong isn’t about hiring new and better people anymore; it’s about creating a structure to make your current team better, without burning you out.
At Empower and Cultivate
You get:
● Defined roles and responsibilities
● A straightforward system that your team can adopt
● Clear delegation frameworks to stop tasks bouncing back to you
● A business that runs without your constant involvement
We help online founders build self-sufficient teams and simple systems so they can finally step into the CEO role, with less stress and more strategy in place.
MEET SUSAN
The Driving Force behind Empower and Cultivate
Founder, Strategist, Fractional Op partner
I turn small, scrappy teams and businesses into high-functioning ones, without added complexity or headcount.
I don’t believe in a hand-it-off approach. I plan, I stay, and embed directly with your team to coach, implement, and install systems that make accountability stick.
Testimonials
I had the privilege of working closely with Susan during a key growth phase at Dion Training. She was instrumental in taking the company from a small, privately held business through a successful sale and further scaling it post-acquisition. Her operational instincts are exceptional. She is sharp, steady, and builds the kind of systems that free founders to focus on the big picture. Above all, she’s an exceptional leader. Our employees consistently said she’s the best manager they’ve ever had, bringing out the best in people while staying focused on results.
— Sasha LeFlore, Founder, Yellowbridge Partners
Working with Susan was a game-changer for our organization. She brought immediate clarity to our team structure, helping us define roles, streamline communication, and reduce friction across departments.
What really stood out was her ability to build a culture of accountability without losing empathy. People felt supported and clear on expectations—and that’s a rare balance.
Thanks to her guidance, every team in the company is now self-sufficient. The systems and processes she put in place continue to drive results long after her day-to-day involvement.
Susan also dramatically improved our operational efficiency. Meetings became more focused, workflows more streamlined, and we finally had visibility into what actually moved the needle.
If you’re looking for someone who can bring structure, culture, and performance into alignment—Susan’s the real deal.
— Eduardo Cosme, Dion Training Solutions
Operational Clarity isn’t A Luxury- It’s a MUST
As a business owner, you shouldn’t be:
Fixing mistakes daily
1
2
Re-explaining obvious tasks
3
Onboarding every new team member
4
Doing the work you hired others to do
The result? Bottlenecks at every step.
If your team is unclear about what’s theirs to OWN, that confusion turns into delays, stress, and stalled business value.
That’s where Empower and Cultivate enter, so you can:
Focus on CEO-Level activities
Delegate with confidence
Scale the business
Here’s What We’ll Build Together
At Empower and Cultivate, what we do is more than advice; we create a structure you can count on.
If you want more support than just a plan on paper, we'll stay in the room, not as a typical corporate person but as a visionary and strategic partner to help you build a self-sufficient team. You’ll never have to worry about running your business ever again. We’ll start by:
● Digging into your current team and operations
● Creating a custom People Playbook with defined roles, smoother communication, and built-in accountability
● Laying the foundation for a business that runs without running you down
Discovery Call
A 3-hour strategy call
This will be a deep dive into how your people, processes, and culture work, or don’t.
People Playbook
In 7 days, you’ll get a customized roadmap that defines roles, improves communication, and creates a culture of accountability.
Implementation
I jump in as your hands-on partner. I stay in the room working with your team, implementing the infrastructure, and coaching them through the change.
For Business Owners Who Are Done Doing It All
This is for you if you’re:
A Small Business Owner
You’ve built something real and steady, but it still needs you to run things smoothly.
An Entrepreneur
You want a reliable team and structure without giving constant direction.
A Founder
You’re looking to scale or sell your business, but ops are messy.
A Visionary Leader
Wants to delegate with confidence and avoid the day-to-day chaos of micromanagement
Ready to Step Out Of The Weeds?
Stop being the bottleneck. Start being the builder.
Book your free 30-minute call and let’s turn your team into one that runs the business without running through you
Credentials
Clockwork Certified Partner (TM) – Run Like Clockwork
Certified Online Business Manager – International Association of Online Business Managers
Certified Director of Operations – The Ops Authority
Scrum Master Certified (SMC) – PeopleCert